What documents do I need to activate my account?

To activate your account, we need documents from your company, from its legal representative and from each partner who owns 10% or more, plus a website with its legal pages published.

As a payments company, we're required to verify every business and the people behind it before enabling payments. This standard process is known as KYB (Know Your Business), and it's required by regulations and by our financial partners.

We recommend gathering everything below before you fill out the activation form. With all the documents ready, the review moves faster.

You upload every document directly in the activation form, inside your Rebill account. It's the only channel our compliance team reviews, so documents sent by email or through a support ticket don't reach the review. Once you submit the form, the review takes up to 48 business hours (2 business days). To find the form, see How to activate your account for production mode.

Company documents

• Incorporation document: bylaws, articles of incorporation or organization, or the equivalent in your country. See the table by country below.

• Tax registration: your registration certificate with your country's tax authority. See the table by country below.

• Ownership structure: if your bylaws don't show your current partners or shareholders, a document that does, such as a shareholder register or the latest ownership change record.

• Proof of address for the company.

• Proof of bank account in the company's name, where you'll receive your funds. A bank letter or account certificate works. We request it in every country.

Documents for individuals

We need the following for the legal representative and for each partner or shareholder who owns 10% or more of the company:

• A valid ID document (national ID or passport), front and back.

• Identity verification with a selfie, completed within the activation form. Each person completes it on their own.

• Proof of address.

What counts as proof of address: a legible PDF or image of a utility bill (electricity, water, gas, internet or phone), a bank statement or a credit card statement, issued within the last 3 months. We need one for the company and one for each person.

Documents by country

If you register as an individual or sole proprietor (for example, as a monotributista in Argentina), we need your ID document, selfie verification, your tax registration certificate, proof of address, and proof of the bank account in your name where you'll receive your funds. If you're a Monotributista, see How to activate your account as a Monotributista (Argentina)).

Website requirements

Your website or app needs to have these pages published, identifying the company that owns it with its legal name and tax ID:

• Terms and Conditions

• Privacy Policy

• A contact page or contact details

Additional documents for your case

Depending on your activity, your company structure or the markets where you want to accept payments, we might ask for more information. For example:

• Proof of domain ownership for your website, such as a certificate from your domain registrar or a screenshot of its panel.

• A tax residency certificate, in some cases where a company based outside Argentina accepts payments in Argentina.

• Documents that support your business activity, such as recent invoices or contracts.

If we need any of these, we'll let you know by email exactly what we need, and you upload it in the activation form.

Tips for uploading your documents

• Upload PDF or image files that are complete and legible, with no cropping or glare.

• Upload each document in its original language. No translation is needed.

• Check that names and addresses match across documents. If there's a difference, explain it when you upload them.

Need help?

If you have questions about your documents, contact us at support@rebill.com.