Notification settings: complete guide

Last updated: August 15, 2026

We notify your customers automatically about their subscriptions and payments, and you control every message from Settings → Notifications. This article walks you through that screen.

Where to find your notification settings

Go to Settings → Notifications in your dashboard. The screen has two tabs:

  • Settings — choose which notifications are sent, through which channel, and edit each template.

  • Email domain — send notifications from your own domain.

Automatic invoice receipts

At the top of the Settings tab you'll find a single toggle: Enable automatic invoice receipts. Once enabled, a receipt email accompanies every successful payment email.

This toggle operates independently from the table below it.

The notification table

Below the toggle you'll find every notification we can send, organized into four blocks: Payments, Subscriptions, Other and Members.

Each row is one notification and each column is a channel: Email, SMS and WhatsApp. The channels shown for a notification are the ones available for it, and a checked box indicates that the channel is active on your account.

All three channels are included for every merchant, with no separate activation or contract.

Select Save at the bottom of the screen to apply your changes.

Editing templates

Next to each checkbox you'll find an edit icon. It opens the template for that notification and channel, where you can define exactly what your customer reads.

What language your customers receive

The language of each notification is determined by the currency of the charge:

  • Latin American currencies — the notification is sent in Spanish.

  • US dollars and Brazilian reais — the notification is sent in English.

Your dashboard language is independent from the language your customers receive.

Sending from your own domain

Notifications are sent from our domain by default. In the Email domain tab you can configure your own, so your customers recognize you as the sender.

Need help?

If you have questions about your notification settings, contact us at support@rebill.com.